Our Airbnb Host Asked Us to Cancel and Rebook Outside the Platform to “Avoid Fees,” Then Raised the Price the Night Before Arrival

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Picture this: you’ve been counting down the days until your big weekend getaway. The itinerary is set, the bags are packed, and you can almost taste that first sip of coffee in a quaint little café you’ve been eyeing. But just as the excitement reaches its peak, you get a message from your Airbnb host that leaves you scratching your head. Sound familiar? Well, it just happened to us, and let me tell you, it was quite the rollercoaster ride.

white bed linen on bed
Photo by CHUTTERSNAP on Unsplash

The Initial Excitement

We found this charming little cottage nestled among the trees, complete with a hot tub and a view that could make even the most stoic person swoon. Booking it was a breeze, and we felt pretty proud of scoring such a gem. A few days before our trip, we were feeling all sorts of giddy, daydreaming about cozy nights and lazy mornings. That’s when the host reached out.

The Request That Raised Eyebrows

At first, the message seemed innocent enough. Our host politely asked if we could cancel our reservation and rebook directly through them, claiming it was to “avoid fees.” Now, this is where the alarm bells started ringing. For those who might not know, Airbnb has those fees for a reason. They help keep the platform running smoothly, offer certain protections for both guests and hosts, and honestly, it’s just part of the deal.

But, being the open-minded travelers we are, we thought, “Maybe there’s a hidden perk here?” So, we cautiously asked if there would be any benefits to us. The host assured us that they could offer a lower price if we went off-platform. Sounds too good to be true, right? Spoiler alert: it was.

The Price Hike

Fast forward to the night before our arrival. We’re sitting in our living room, sipping wine and excitedly scrolling through our trip highlights when a notification pops up on our phones. “Your reservation has been modified.” Our hearts sink as we open the message, and there it is—the host had raised the price. By quite a bit, actually.

Now, let me just say, you can imagine our disbelief. We had just gone through the hassle of canceling our original booking, trusting this host to do right by us. Instead, we were left feeling like we’d been played. It was a classic case of “you don’t know what you’ve got ‘til it’s gone,” but in this scenario, it was more like “you don’t know what you’re giving up until they try to pull a fast one on you.”

The Dilemma: To Cancel or Not to Cancel?

At this point, we were faced with a dilemma: do we cancel again and scramble to find another place last minute, or do we suck it up and pay the inflated price? After some back-and-forth, we decided to stick with our original plan. Sure, we could have taken the moral high ground and reported the host, but we also didn’t want to risk being left without a place to stay. It’s that delicate balance between standing up for yourself and wanting to enjoy your vacation. It’s a tricky dance, for sure.

Lessons Learned

This experience taught us a few valuable lessons. First off, always read the fine print and be cautious when a host suggests going off-platform. Sure, the allure of saving a few bucks can be tempting, but it’s usually not worth the potential headaches. Airbnb has its quirks, but it also offers protections that are hard to replicate in a direct transaction.

Also, trusting your gut is crucial. That initial feeling of unease about the host’s request was there for a reason. Sometimes, you just have to lean into that intuition. If it feels off, it probably is. And finally, never underestimate the power of communication. If something doesn’t sit right, it’s always worth bringing it up, whether it’s with the host or a friend over coffee. You’d be surprised how often your instincts lead you to clarity.

The Silver Lining

Despite the rocky start, we managed to enjoy our trip. The hot tub was glorious, the views were breathtaking, and we even discovered a hidden gem of a restaurant nearby. In the end, it wasn’t just about the place we stayed, but the memories we created. And hey, if anything, it made for a fantastic story to share!

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